Shipping policy

 PRICES & SALES TAX:

All prices listed are in Canadian Dollars.

All payments are processed through Paypal.

Items shipped within British Columbia are subject to 5% GST and 7% PST.  Items shipped to any other Canadian Provinces are subject to applicable taxes (GST, HST, PST) based on your province of residence.  Items shipped internationally are not subject to sales tax.

 

SHIPPING RATES: 

Canada: Flat Rate of $14.99

We currently do not ship outside of Canada.

We strive to deliver your order within 7 to 14 business days. All Domestic orders are shipped through Canada Post or UPS. Carrier information, shipping confirmation and a tracking number will be supplied after the order has been shipped.  If you live in a rural area, your delivery may take longer. Our shipping via Canada Post ensures peace of mind for you and ensures your package arrives on time and at the right place. You may receive your parcel on your doorstep, to your community mailbox, or you may need to pick it up from your local post office with a delivery notice that will be left at your door. If you have any questions or concerns, please contact us at info@beyondnvision.ca.

 

 

CONDITIONS

We do not guarantee the availability of any items listed on the Beyond Vision online shop and reserve the right to not deliver in the event of an incorrect stock level at the time of receiving the order. Should we be unable to deliver ordered items, we will contact you and give you the opportunity to cancel the order. 

Please note that upon placing an order, an order confirmation is automatically mailed confirming the purchase intent.  Orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, the discovery of an incorrect item price, or any other reason, as we see fit. Beyond Vision will have the right to refuse or cancel any such order whether or not your Paypal or credit card has been charged. If you have already been charged and your order is canceled, we will issue a refund in the amount of your purchase.

 

RETURNS AND EXCHANGES:

In order to return or exchange goods, you must contact us within 48 hours of receiving your order and once authorized, must ship said item(s) back to us within 7 days.

Returned goods may be exchanged for another item or redeemed for Store Credit equal to the whole amount of said goods. Refunds are NOT offered at this time, except in the case of damaged or defective goods.  

All discounted goods are FINAL SALE. In the case of further discounts, we do not offer price adjustments on previously placed orders. 

All associated costs of shipping for returned orders are the responsibility of the customer. Receipt of shipping cost will be calculated at ship time and supplied to customer with invoice for charges.

In the event of a lost package, customer must be able to produce proof of delivery.

Any returned items must have their original tags attached and remain in unworn, salable condition.

ADDITIONAL INFORMATION:

Please feel free to contact us anytime via email at info@beyondvision.ca.